Last
update:
07-
10
-
2021
1
Ammann
Data
Governance
Statement
The
Ammann
Data
Governance
Statement
is
integral
part
of
the
my.ammann.com
End
User
Agreement
and
describes
the
practices
of
Ammann
Schweiz
AG
(together
with
its
Affiliates,
Ammann
)
for
collecting
and
processing
data
from
distribution
networks
(including
deale
rs
and
their
related
entities,
Distribution
Networks
),
Affiliates
and
each
of
Ammann’s
and
its
Affiliate’s
customers
relating
to
mixing
plants,
machines,
products
or
other
assets
(collectively
Assets
).
Ammann
may
collect
data
through
online
and
offline
means
,
including:
•
A
pplic
ations
and
platforms
for
use
on
computers,
mobile
devices
or
through
interfaces
(
Applications
);
•
T
elematics
hardware
or
other
devices
on
Assets
(
Devices
,
and
together
with
the
Applications,
Digital
Offerings
);
•
Distribution
Networks,
component
manufacturers,
service
providers
and
customers.
1.
Data
Categories
Personal
Information
is
any
information
about
a
specific
individual
or
an
information
that
identifies
or
may
identify
a
specific
individual,
as
described
in
detail
in
the
Ammann
Data
Protection
Declaration
.
While
this
Data
Governance
Statement
includes
references
to
the
processing
of
Personal
Information
for
purposes
of
clarity
and
transparency,
the
Ammann
Data
Protection
Declaration
is
the
lead
document
.
Nothing
in
this
Data
Governance
Statement
is
intended
to
modify
the
Ammann
Data
Protection
Declaration
.
System
Data
is
data
that
is
generated
through
or
used
by
Ammann’s
Digital
Offerings
,
including
but
not
limited
to:
•
Asset
Information,
such
as
model
name
,
serial
number,
equipment
number,
VIN/PIN,
order
number,
software
version
,
etc
.
•
Electronic
Data,
including
but
not
limited
to
telematics
data,
control
system
data,
sensor
logs,
alerts,
event
data,
error
codes,
working
hours,
fuel
consumption
data,
and
other
data,
in
every
case
depending
on
the
respective
Asset
and
Device
(if
applicable)
.
•
Device
Location
Information,
such
as
the
latitude,
longitude
and
altitude
of
an
Asset,
determined
using
GPS,
cellular
network,
Wi
-
Fi
or
Bluetooth
signals.
•
Service
and
Maintenance
History,
including
but
not
limited
to
service
orders,
parts
purchases
related
to
an
Asset,
maintenance
history,
usage
history
and
service
intervals
/
service
schedules.
•
Patterns
of
Use,
including
any
user
-
defined
information,
such
as
geozones
and
related
workflows
or
alerts,
relating
to
an
Asset
registered
on
the
Digital
Offering.
Operations
Data
is
additio
nal
data
which
Ammann
may
collect
and
process
or
that
is
otherwise
provided
by
Distribution
Networks,
including
but
not
limited
to
:
•
Information
about
customers
of
the
D
istribution
Networks,
including
certain
Personal
Information
relating
to
such
customers.
•
Information
used
by
you
and
Distribution
Networks
to
manage
Assets.
•
Information
contained
in
order
confirmations,
invoices
,
service
orders
or
warranty
claims
.
•
Distribu
tion
Networks
data,
including
but
not
limited
to
information
relating
to
the
management
and
replenishment
of
spare
parts
inventory
,
revenue
forecasts,
claims,
returns
and
replacements
.
All
d
ata
processed
by
Ammann
may
contain
Personal
Information,
Systems
Data
and
Operations
Data
simultaneously,
as
well
as
any
combination
thereof.
Last
update:
07-
10
-
2021
2
2.
Data
Collection
Together
with
its
Distribution
Networks
and
service
providers,
Ammann
may
collect
data
in
a
variety
of
ways,
including
but
not
limited
to:
•
Through
Devices:
Ammann
receive
s
data
that
is
transmitted
over
wireless
networks,
e.g.
via
mobile
data
connection
s
,
NB
-
IoT
or
Wi
-
Fi
from
Assets
equipped
with
a
Device,
which
may
include
System
Data
(such
as
information
relating
to
t
he
Device
or
A
sset).
Depending
on
the
Device
and
Asset,
data
is
transferred
automatically
or
manually.
•
Through
Applications
:
Ammann
may
collect
data
through
Applications,
when
you
use
Ammann’s
websites,
online
platforms
or
mobile
applications
.
Ammann
may
also
collect
data
which
is
typically
collected
through
websites
and
mobile
applications,
such
as
browser
and
device
information,
application
usage
data,
information
collected
through
cookies
and
other
technologies
.
•
Offline:
Ammann
may
collect
data
when
you
interact
with
Amm
ann
or
its
Distribution
Networks
,
request
a
quotation,
place
an
order,
contact
customer
support
or
attend
a
trade
show
.
•
From
Device
Manufacturers
:
Ammann
may
obtain
System
Data
from
Device
Manufacturers
for
Devices
i
n
use
with
your
Assets.
Such
data
may
be
forwarded
to
Ammann
automatically.
•
From
Other
Sources:
Ammann
may
collect
data
from
other
sources,
such
as
public
databases,
marketing
partners,
social
media
platforms
and
from
other
third
parties.
Ammann
may
collect
or
generate
data
from
troubleshooting
data,
from
your
service
providers
or
from
maintenance,
inspection
or
warranty
records.
3.
Data
Usage
Ammann
may,
and
may
permit
its
Distribution
Networks
and
Affiliates
to,
use
collected
data
for
the
following
purposes:
•
To
allow
you
or
the
Distribution
Network
to
monitor
the
location
and
status
of
Assets,
to
provide
you
use
of
Applications,
to
complete
and
fulfill
purchases,
and
to
communicate
with
you
regarding
your
purchase
and
provide
you
with
related
after
sales
services
.
•
To
fulfill
se
rvice
or
warranty
agreements,
perform
maintenance
and
repairs
and
deliver
spare
parts.
•
To
make
recommendations
regarding
Asset
health
,
maintenance,
spare
parts
a
nd
training
s.
•
To
enable
remote
support
and
maintenance
services
.
•
To
manage
the
connection
between
Asset
and
Device
.
•
To
send
administrative
or
contractual
information,
for
example,
information
regarding
the
terms
and
conditions
of
using
Digital
Offerings,
warranty
policies
or
service
contracts
,
also
in
the
case
of
the
release
of
an
updated
version
thereof
.
•
In
case
Ammann
ha
s
your
explicit
opt
-
in
to
do
so:
to
provide
you
with
information
about
new
product
launches,
special
campaigns,
upcoming
events
and
new
digital
services.
•
To
conduct
market
research,
to
evaluate
the
Distribution
Networks
and
to
expand
the
business
activities.
•
To
improve
the
current
products
and
services
and
as
input
to
develop
new
products
,
services
and
digital
applications
.
•
For
statistical
data
analysis
and
the
identification
of
usage
trends.
•
T
o
maximize
the
efficiency
of
the
operations
and
to
ensure
process
compliance
with
the
internal
regulations
and
with
legal,
regulatory
or
contractual
requirements.
•
To
perform
data
analytics,
audits,
improving
products,
developing
new
products,
enhancing,
improving
or
modifying
the
Digital
Offerings,
identifying
usage
trends
and
operating
and
expanding
the
business
activities
and
for
statistical
analysis
based
on
aggregated
and
de
-
identified
data,
such
as
benchmarking
reports.
•
To
manage
inventory
levels
so
that
Ammann
can
provide
you
parts
and
services
with
the
shortest
possible
lead
times.
Last
update:
07-
10
-
2021
3
4.
Data
Disclosure
Ammann
may
disclose
data
:
•
To
its
Affiliates.
In
any
case,
Ammann
is
the
entity
responsible
for
information
jointly
used
with
its
Affiliates.
•
To
Distribution
Networks
,
to
permit
them
to
use
System
Data
and
Personal
Data
to
maintain
a
relationship
with
you,
provide
services
to
you
and,
in
case
of
your
explicit
opt
-
in,
send
marketing
communications
to
you.
•
To
Asset
owners,
to
permit
them
to
manage
their
use
of
their
Asset.
•
To
its
service
providers
who
provide
services
such
as
telematics
services,
information
technology
and
related
infrastructure
provision,
application
development,
platform
hosting,
auditing,
advisory
and
other
services.
•
To
component
manufacturers,
to
permit
them
to
study
the
use
of
their
products,
to
improve
their
products
and
to
develop
new
products.
•
In
case
of
your
consent:
To
a
third
party
in
the
event
of
reorganization,
merger,
sale,
joint
venture,
assignment,
transfer
or
other
disposition
of
all
or
any
portion
of
Ammann’s
or
any
of
its
Affiliate’s
business,
Assets
or
stock
(including
in
connection
with
any
bankruptcy
or
similar
proceedings).
•
To
make
data
available
through
interfaces/APIs
between
different
applications
or
services
(e.g.
telematics
data
via
the
AEMP
interface)
.
•
To
additional
recipients
as
mutually
agreed
by
you
and
Ammann
.
•
L
ocation
Data:
Ammann
may
share
Asset
location
information
with
its
Affiliates
and
Distribution
Networks
to
enable
them
to
provide
you
with
localized
services.
Ammann
may
use
or
disclose
information,
as
it
is
necessary
or
appropriate:
•
U
nder
applicable
law,
including
laws
outside
your
country
of
res
idence.
•
To
comply
with
legal
processes.
•
T
o
respond
to
lawful
requests
from
public
and
government
authorities,
including
public
and
government
authorities
outside
your
country
of
residence.
•
T
o
en
force
Ammann’s
terms
and
conditions.
•
T
o
protect
Ammann’s
rights,
privacy,
safety
or
property,
and/or
that
of
its
Affiliates,
Distribution
Network,
you
or
others,
including
for
purposes
of
information
security.
•
T
o
allow
Ammann
to
pursue
available
remedies
or
limit
the
damages
that
Ammann
may
sustain.
Ammann
may
analyze
and
disclose
anonymized
or
aggregated
information
(i.e.
information
that
does
not
identify
you
or
any
other
user
of
the
Digital
Offerings)
for
any
purpose,
except
where
Ammann
is
required
to
do
otherwise
under
applicable
law.
5.
Security
Ammann
applies
appropriate
organizational,
technical
and
administrative
measures
to
protect
data.
Unfortunately,
no
data
transfer
or
storage
system
can
be
guaranteed
to
be
one
hundred
percent
secure.
If
you
have
reason
to
believe
that
your
interaction
with
Ammann
is
no
longer
secure
(for
example,
if
you
feel
that
the
security
of
your
account
has
been
compromised),
please
contact
Ammann
immediately.
6.
Personal
Information
Please
refer
to
the
Ammann
Data
Pro
tection
Declaration
to
understand
your
rights
a
nd
obligations
regarding
the
processing
and
disclosure
of
your
Personal
Information
.
Last
update:
07-
10
-
2021
4
7.
Third
-
party
Content
This
Data
Governance
Statement
does
not
cover
the
practices
of
third
parties
who
operate
a
website
or
online
service
to
which
a
D
igital
O
ffering
is
linked,
and
Ammann
is
not
responsible
for
their
practices.
In
addition,
the
inclusion
of
a
link
within
the
Digital
Offering
does
not
imply
endorsement
of
the
linked
website
or
digital
service
.
8.
Cross
-
border
Transfer
Your
information
may
be
stored
and
processed
in
any
country
in
which
Ammann
or
its
service
pr
oviders
operate,
and
by
using
the
Digital
Offering
or
otherwise
providing
data
to
Ammann
in
accordance
with
this
Data
Governance
Statement,
you
consent
to
the
transfer
of
data
to
countries
outside
of
your
country
of
residence,
which
may
have
different
privacy
laws
than
your
country.
9.
Sensitive
Information
The
Digital
Offerings
are
not
designed
for
you
to
provide
us
with
sensitive
Personal
Information.
Ammann
request
s
that
you
refrain
from
providing
sensitive
Personal
Information
to
Ammann
through
or
by
Digital
Offerings
or
otherwise.
Under
no
circumstances
should
free
text
fields
in
the
Digital
Offerings
be
used
for
the
transmission
of
sensitive
data.
10.
Distribution
Networks
Distribution
Networks
may
have
their
own
privacy
statements
and
data
management
policies.
Ammann
encourage
s
you
to
review
such
statements
regularly.
Such
statements
and
policies
are
specific
to
each
dealer
and
do
not
apply
to
Ammann’s
collection,
use,
processing,
disclosure
or
management
of
data
as
described
in
this
Data
Governance
Statement
or
in
the
Ammann
Data
Protection
Declaration
.
11.
Updates
to
the
Data
Governance
Statement
Ammann
reserve
s
the
right
to
change
or
amend
this
Data
Governance
Statement
at
any
time
,
for
example
in
connection
with
the
introduction
of
new
available
digital
se
rvices.
The
date
of
the
last
update
of
this
Data
Governance
Statement
is
indicated
in
the
footer.
All
changes
will
become
effective
as
soon
as
Ammann
upload
s
the
revised
Data
Governance
Statement
to
my.ammann.com
.
Yo
ur
continuous
use
of
the
Digital
O
fferings
following
these
changes
means
that
you
accept
the
revised
Data
Governance
Statement.
12.
Contact
If
you
have
any
questions
regarding
this
Data
Governance
Statement,
please
contact
the
Ammann
Data
Protection
Officer
(
dpo@ammann.com
)
.